Dealing with injuries, insurance, and transportation in the aftermath of a collision can be stressful. That’s why at Zimbrick Body Shops in Madison, Wisconsin, we want to help make the collision repair process as smooth as possible.
If you have any questions regarding your car, check out some of the most frequently asked questions about collision repair below. Don’t see your question? Contact the shop nearest you today.
Common Collision Repair FAQs
Can I choose which shop repairs my vehicle?
Yes. Your insurance company may recommend certain shops, but as the owner of the car, you have the right to decide where, when, and how your vehicle is repaired.
Do I need to get more than one estimate?
No. You only need one estimate of damage report from the repair facility of your choice. However, the insurance company may want to have their claims adjuster inspect the damage prior to repair. This is done to make sure everything is accurate and fair.
Tip: If your vehicle is not safe to drive, you can have it towed to the repair shop of your choice. When you notify your insurance company about the accident, tell them the vehicle is not drivable and where it is located so that it may be inspected.
Who is responsible for paying the collision repair bill?
You are. The vehicle owner must arrange for payment of the repair bill. Insurance policies state that the insurer will reimburse you for the cost of repairs, depending on your deductible situation. You can instruct your insurance company to pay the repair shop directly.
How long will the repairs take?
The length of time it takes to repair your vehicle depends on the extent of the damage. Once the repair estimate is made, your advisor can give you an estimated time of completion. A more accurate date can be given once the vehicle has been disassembled and the repair plan completed.
Do I get a loaner car?
We make every attempt to help you with your alternative transportation needs. Your advisor can discuss those options once we have completed a repair plan. If you have rental coverage on your insurance policy or are a third party claimant, we can help secure a rental replacement vehicle for you.
Contact Us Today in Madison, WI
Whether you were just in a collision or your car is currently being repaired, give us a call if you have any questions. The technicians at Zimbrick Body Shops want you to feel confident and comfortable with every repair being made. Contact us for more information about our auto body repair services or to schedule an appointment today.
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