Request a Free Collision Repair Estimate From Your Smartphone


Current events are changing the way we do business. Our main goal is to provide you with excellent customer service while maintaining the safety of you and our workers. That’s why we are now offering contactless estimates and repair services. Continue reading to learn more.

Our New Contactless Repair Services

How to Request a Body Shop Estimate with Your Smartphone

Using your smartphone or mobile device, access our website – www.zimbrickbodyshop.com and scroll down until you see our 3 body shop locations. Choose the location that is most convenient for you and find the “Request an Estimate” button for that location. Once you select this link, you will be prompted to fill out a series of fields.

First, you will need to accept the terms of use and privacy policy of the Carwise website. There is no app to download, everything is processed through a website, typically opened through the Chrome Browser. It only works through a mobile browser with authority to use the device camera.

 
Our New Contactless Repair Services

Next, you need to provide your name and have access to your vehicle. You will be guided to locate your vehicle’s VIN. It can typically be found inside the driver’s door. Once you find it, it can be scanned with the camera, or you can type it in manually.

 
Our New Contactless Repair Services
Our New Contactless Repair Services
Our New Contactless Repair Services

Then, you will be asked the location of the damage on a theoretical vehicle and prompted to start taking pictures of your vehicle. The system is very helpful with guiding you through the photo process. It will lay out a silhouette of your vehicle to line your car up with as you take photos of all four corners of your vehicle.

 
Our New Contactless Repair Services
Our New Contactless Repair Services
 

After the four corner photos are taken It will then prompt you to take photos of the damage you wish to have assessed. First from the center, then from the left, and again from the right. This is to help our estimators see the depth of the damage. Remember, what you can see in person (or 3D), does not always show up on a photo (or 2D).

 
Our New Contactless Repair Services
Our New Contactless Repair Services
Our New Contactless Repair Services
 

Finally, it will ask if you have any more comments to share with your estimator. For example, how the damage occurred, what you want fixed, or even how you want it fixed. You will also be asked how you want to receive the estimate and if you have a preferred method of contact.

 
Our New Contactless Repair Services
Our New Contactless Repair Services

Once we receive this information, we will quickly assess the damages. We will then call, text, or email you with your estimate so that you can review and schedule an appointment at one of our three locations.

What to Do on the Day of Your Appointment

On the day of your appointment, pull directly into the body shop drive but remain in your vehicle until instructed to step out. If you would prefer to drop your car off after hours, please leave your keys in the night drop box. Your estimator will keep you updated via phone, text, or email. Payments can also be made over the phone to minimize contact between you and the staff.

Schedule Contactless Repair Service in Madison, WI

If you need to schedule glass or body repairs for your car, contact us at Zimbrick Body Shop. We will continue to adapt as conditions change to ensure we can still serve you effectively while keeping you and our service team safe. Give us a call or schedule an appointment online today.

Zimbrick Body Shop at Fish Hatchery Road

Monday 8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday Closed
Sunday Closed